From Bright Pattern Documentation
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*[[contact-center-administrator-guide/CallCenterConfiguration/Overview | Overview]] | *[[contact-center-administrator-guide/CallCenterConfiguration/Overview | Overview]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/GeneralSettings | General Settings]] | *[[contact-center-administrator-guide/CallCenterConfiguration/GeneralSettings | General Settings]] | ||
| − | Contact-center-administrator-guide/CallCenterConfiguration/AboutIntegrationAccounts | Integration Accounts]] | + | *[[Contact-center-administrator-guide/CallCenterConfiguration/AboutIntegrationAccounts | Integration Accounts]] |
*[[contact-center-administrator-guide/CallCenterConfiguration/Identification | Identification]] | *[[contact-center-administrator-guide/CallCenterConfiguration/Identification | Identification]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/KnowledgeBase | Knowledge Base]] | *[[contact-center-administrator-guide/CallCenterConfiguration/KnowledgeBase | Knowledge Base]] | ||
Revision as of 18:16, 18 March 2019
Call Center Configuration
- Overview
- General Settings
- Integration Accounts
- Identification
- Knowledge Base
- Calendars
- Hours of Operation
- State Calling Hours
- Auxiliary Skills
- Language Skills
- Audio Treatments
- Shared Voice Segments
- Voicemail
- Omni-Channel Routing
- Chat Settings
- Email Settings