From Bright Pattern Documentation
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| + | Section Custom is where custom reporting field and custom survey fields are defined. These fields may be used in email surveys, in forms, in scenarios, and so forth. | ||
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| + | [[File:CCA-Custom-Overview-53.PNG|800px|thumb|center|Custom]] | ||
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| + | The following is a list of sections found in the Contact Center Administrator application, section Custom. | ||
| + | *[[contact-center-administrator-guide/Custom/CustomReportingFields | Custom Reporting Fields ]] | ||
| + | *[[contact-center-administrator-guide/Custom/CustomSurveyFields | Custom Survey Fields]] | ||
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Revision as of 21:29, 19 March 2019
Overview
Section Custom is where custom reporting field and custom survey fields are defined. These fields may be used in email surveys, in forms, in scenarios, and so forth.
The following is a list of sections found in the Contact Center Administrator application, section Custom.