From Bright Pattern Documentation
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| + | Section Reporting is where the reports in section [[Reporting-reference-guide/GeneralInformationAboutAccesstoReportsandRecords|Reports]] are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the [[Reporting-reference-guide/Purpose|''Reporting Reference Guide'']]. | ||
| + | [[File:CCA-Reporting-Overview-53.PNG|800px|thumb|center|Reporting]] | ||
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| + | == Section Articles == | ||
| + | *[[contact-center-administrator-guide/Reporting/ReportTemplates | Report Templates]] | ||
| + | *[[contact-center-administrator-guide/Reporting/ReportingSettings | Reporting Settings]] | ||
| + | *[[contact-center-administrator-guide/Reporting/WFMReports | WFM Reports]] | ||
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Revision as of 21:19, 19 March 2019
Overview
Section Reporting is where the reports in section Reports are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the Reporting Reference Guide.
