From Bright Pattern Documentation
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= CRM Integrations = | = CRM Integrations = | ||
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| − | <div class="panel-heading"><h4>Oracle Service Cloud <i class="fa fa- | + | <div class="panel-heading"><h4>Microsoft Dynamics 365</h4></div> |
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| + | Learn how to integrate Bright Pattern with Microsoft Dynamics 365 to use existing data and records for live chat, messaging, talk services, and analysis and reporting. | ||
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| + | Read the Docs||btn-primary | ||
| + | * 5.3:Microsoft-dynamics-365-integration-guide/Introduction/About | Microsoft Dynamics 365 Guide | ||
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| + | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
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| + | <div class="panel-heading"><h4>Oracle Service Cloud <i class="fa fa-cloud" style="float:right; font-size: 20px;"></i></h4></div> | ||
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Learn how to integrate Bright Pattern with Oracle Service Cloud to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call functions. | Learn how to integrate Bright Pattern with Oracle Service Cloud to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call functions. | ||
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<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Salesforce.com <i class="fa fa- | + | <div class="panel-heading"><h4>Salesforce.com <i class="fa fa-desktop" style="float:right; font-size: 20px;"></i></h4></div> |
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Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call. | Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call. | ||
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<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>ServiceNow <i class="fa fa- | + | <div class="panel-heading"><h4>ServiceNow <i class="fa fa-reply" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video. | Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video. | ||
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<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Zendesk <i class="fa fa- | + | <div class="panel-heading"><h4>Zendesk <i class="fa fa-envelope-o" style="float:right; font-size: 20px;"></i></h4></div> |
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Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting. | Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting. | ||
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Revision as of 22:04, 10 April 2019
CRM Integrations
Microsoft Dynamics 365
Learn how to integrate Bright Pattern with Microsoft Dynamics 365 to use existing data and records for live chat, messaging, talk services, and analysis and reporting.
Oracle Service Cloud
Learn how to integrate Bright Pattern with Oracle Service Cloud to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call functions.
Salesforce.com
Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call.
ServiceNow
Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video.
Zendesk
Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting.