5.19:Supervisor-guide/ListofAgentMetrics

• 5.19 • 5.2 • 5.3 • 5.8

List of Agent Metrics

This section provides detailed descriptions of the real-time metrics that apply to agents and can be displayed via the Agent Metrics View. For definitions of these metrics, as well as a complete list of real-time metrics, see List of All Real-Time Metrics in the Reporting Reference Guide. Metrics here are arranged in alphabetical order.

Survey 2

< Previous | Next >