From Bright Pattern Documentation
Jump to: navigation, search
 
 
(2 intermediate revisions by 2 users not shown)
Line 9: Line 9:
  
 
<!--T:4-->
 
<!--T:4-->
# Click the '''Mute''' button again to unmute the call.
+
# Click the '''Mute''' button again to unmute the call.<br /><br />
  
 
<!--T:5-->
 
<!--T:5-->
You can also use the '''Alt-X''' keyboard shortcut to mute/unmute the microphone.
+
You can also use the '''Alt-X''' keyboard shortcut/hot key to mute/unmute the microphone.
 +
 
  
  
  
<!--T:6-->
 
<center>[[agent-guide/HowtoUseFavoriteContacts|< Previous]]  |  [[agent-guide/HowtoReleaseaCall|Next >]]</center>
 
 
</translate>
 
</translate>

Latest revision as of 18:42, 4 August 2020

Other languages:
English • ‎日本語
• 5.3 • 5.8

How to Mute a Call

During a conversation, you can use the Mute button Mute-Button-50.png to disable your microphone temporarily. Muting prevents the other party on the call from hearing your voice and background noise.

To mute call, follow these steps:

  1. Click the Mute button once to mute the call. The Mute button will change its appearance to Muted-Icon-50.png and the same mute status icon will appear next to the call timer in the Active Communications List.
  1. Click the Mute button again to unmute the call.

You can also use the Alt-X keyboard shortcut/hot key to mute/unmute the microphone.


< Previous | Next >