From Bright Pattern Documentation
< 5.8:Agent-guide | Work | HomePage
(Created page with "<translate>= Overview= 50px The ''Home Page'' displays widgets containing metrics that allow you to monitor key areas of your and your team's pe...") |
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There are six widget options within the home page as well as six slots for these widgets to be displayed. The widgets available for display are: | There are six widget options within the home page as well as six slots for these widgets to be displayed. The widgets available for display are: | ||
| − | * [[ | + | * [[Agent-guide/Work/HomePage/Widgets#Agenda|Agenda]] |
| − | * [[ | + | * [[Agent-guide/Work/HomePage/Widgets#Alerts|Alerts]] |
| − | * [[ | + | * [[Agent-guide/Work/HomePage/Widgets#Break_Time_Remaining|Break Time Remaining]] |
| − | * [[ | + | * [[Agent-guide/Work/HomePage/Widgets#Dispositions|Dispositions]] |
| − | * [[ | + | * [[Agent-guide/Work/HomePage/Widgets#My_Stats_vs._My_Team|My Stats vs. My Team's]] |
| − | * [[ | + | * [[Agent-guide/Work/HomePage/Widgets#Satisfaction|Satisfaction]] |
| − | For explanations of what is displayed within these widgets, see [[ | + | For explanations of what is displayed within these widgets, see [[Agent-guide/Work/HomePage/Widgets|Home Page Widgets]]. |
Revision as of 21:54, 22 February 2019
• 5.3 • 5.8
Overview
The Home Page displays widgets containing metrics that allow you to monitor key areas of your and your team's performance. You can change the placement of the widgets and configure some widget metrics.
Home Page Widgets
There are six widget options within the home page as well as six slots for these widgets to be displayed. The widgets available for display are:
For explanations of what is displayed within these widgets, see Home Page Widgets.
Changing Displayed Widgets
To change the widget displayed in a given slot, click the down arrow 
located in the upper right-hand corner of a widget. This will produce a drop-down menu that allows you to choose any of the widgets for display.
