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<translate>= Overview =
 
<translate>= Overview =
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[[File:CCA-Integration-Accounts-Overview-53.PNG|800px|thumb|center|Call Center Configuration > Integration Accounts]]
 
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Integration accounts enable your contact center to work with third-party systems, such as customer relationship management (CRM) and workforce management (WFM) applications. The following is a list of articles containing integration account types:
 
Integration accounts enable your contact center to work with third-party systems, such as customer relationship management (CRM) and workforce management (WFM) applications. The following is a list of articles containing integration account types:
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS | AWS]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS | AWS]]
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*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zapier | Zapier]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zapier | Zapier]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zendesk | Zendesk]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zendesk | Zendesk]]
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[[File:CCA-Integration-Accounts-Overview-53.PNG|800px|thumb|center|Call Center Configuration > Integration Accounts]]
  
  

Revision as of 18:16, 3 June 2019

Other languages:
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• 5.3 • 5.8

Overview

Integration accounts enable your contact center to work with third-party systems, such as customer relationship management (CRM) and workforce management (WFM) applications. The following is a list of articles containing integration account types:


Call Center Configuration > Integration Accounts


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