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*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/LoxysoftWFM | Loxysoft WFM]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/LoxysoftWFM | Loxysoft WFM]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Messenger | Messenger]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Messenger | Messenger]]
−
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NICE | NICE]]
+
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/MicrosoftDynamics365 | Microsoft Dynamics 365]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NaturalLanguageUnderstanding | Natural Language Understanding]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NaturalLanguageUnderstanding | Natural Language Understanding]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NextCaller | Next Caller]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NextCaller | Next Caller]]
 +
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NICE | NICE]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RightNow | RightNow]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RightNow | RightNow]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Salesforce.com | Salesforce.com]]
 
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Salesforce.com | Salesforce.com]]

Revision as of 16:41, 3 September 2019

Other languages:
English • ‎日本語
• 5.3 • 5.8

Overview

Integration accounts enable your contact center to work with third-party systems, such as customer relationship management (CRM) and workforce management (WFM) applications. The following is a list of articles containing integration account types:


Call Center Configuration > Integration Accounts


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