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Section Reporting is where the reports in section [[Reporting-reference-guide/GeneralInformationAboutAccesstoReportsandRecords|Reports]] are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the [[Reporting-reference-guide/Purpose|''Reporting Reference Guide'']].
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== Sections == <!--T:2-->
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The following is a list of sections in the Contact Center Administrator application, section Reporting.
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*[[contact-center-administrator-guide/Reporting/ReportTemplates |  Report Templates]]
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*[[contact-center-administrator-guide/Reporting/ReportingSettings |  Reporting Settings]]
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*[[contact-center-administrator-guide/Reporting/WFMReports |  WFM Reports]]
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*[[contact-center-administrator-guide/Reporting/TeleoptiWFMReports |  Teleopti WFM Reports]]
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[[File:CCA-Reporting-Overview-5399maint.PNG|800px|thumb|center|Reporting]]
  
  

Revision as of 18:52, 22 September 2020

Other languages:
English • ‎日本語
• 5.3 • 5.8

Reporting Overview

Section Reporting is where the reports in section Reports are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the Reporting Reference Guide.

Sections

The following is a list of sections in the Contact Center Administrator application, section Reporting.


Reporting


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