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== Internal or External Phone ==
 
== Internal or External Phone ==
For the internal phone (''isInternal=true'') or external phone (''isInternal=false'') option:
+
For the internal phone (''isInternal=true'') or external phone (''isInternal=true'') option:
 
  public void loginOnHardPhone(string adHost, string loginId, string domain, string password, string phoneNum, bool isInternal, bool force = false);
 
  public void loginOnHardPhone(string adHost, string loginId, string domain, string password, string phoneNum, bool isInternal, bool force = false);
  

Latest revision as of 12:16, 25 August 2021

• 5.19 • 5.2 • 5.3 • 5.8

Agent Login

The AgentPlace object provides the following methods to log in to Agent Desktop for different phone device types:

Softphone or Default Phone

For the softphone (isSoftphone=true) or default phone (isSoftphone=false) option:

public void loginOnDefaultPhone(string adHost, string loginId, string domain, string password, bool isSoftphone, bool force = false);

Internal or External Phone

For the internal phone (isInternal=true) or external phone (isInternal=true) option:

public void loginOnHardPhone(string adHost, string loginId, string domain, string password, string phoneNum, bool isInternal, bool force = false);

Nailed Connection

For a nailed connection (option "dial-in and keep line open"):

public void loginOnVirtualPhone(string adHost, string loginId, string domain, string password, bool force = false);

No Phone

For the no phone option:

public void loginNoPhone(string adHost, string loginId, string domain, string password, bool force = false);

Log In/Out Events and Methods

After authentication, the following event will be raised to indicate whether the login is successful:

public event LoggedInCallback loggedInCallback;


The following method is used to log out:

public override ResultCode logout()


And the following event will be raised once logout is completed:

public event LoggedOutCallback loggedOutCallback;


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