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<translate>= Complete Interaction with Disposition and Notes=
 
<translate>= Complete Interaction with Disposition and Notes=
This function [[agent-guide/HowtoWrapUpAfter-callWork|completes]] the current interaction and [[agent-guide/HowtoEnterDispositionsandNotes|sets its disposition and notes]] to the specified values (i.e., combines the actions of the [[desktop-javascript-api-specification/SetNotes|Set Notes]], [[desktop-javascript-api-specification/SetDisposition|Set Disposition]], and [[desktop-javascript-api-specification/CompleteInteraction|Complete Interaction]] methods).
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[[agent-guide/HowtoWrapUpAfter-callWork|Completes]] the current interaction and [[agent-guide/HowtoEnterDispositionsandNotes|sets its disposition and notes]] to the specified values (i.e., combines the actions of the [[desktop-javascript-api-specification/SetNotes|Set Notes]], [[desktop-javascript-api-specification/SetDisposition|Set Disposition]], and [[desktop-javascript-api-specification/CompleteInteraction|Complete Interaction]] methods).
  
== Syntax ==
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== Request ==
''completeInteractionWithDisp(dispositionCode, notes);
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=== Syntax ===
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completeInteractionWithDisp(dispositionCode, notes);
  
== Parameters ==
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=== Parameters ===
''dispositionCode'' String containing the [[contact-center-administrator-guide/DispositionsTab|alphanumeric code]] of the desired disposition
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{|border="1" style="border-collapse:collapse" cellpadding="5"
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| '''Parameter'''
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| '''Type'''
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| '''Optional/Required'''
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| '''Description'''
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| '''Example'''
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|-
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| dispositionCode
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| String
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| Required
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| The [[contact-center-administrator-guide/DispositionsTab|alphanumeric code]] of the desired disposition
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| "12345"
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|-
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| notes
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| String
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| Optional
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| The interaction notes
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| "Could not resolve. Not enough information."
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|}
  
''notes'' – String containing the interaction notes
 
  
  
  
<center>[[desktop-javascript-api-specification/CompleteInteraction|< Previous]]  |  [[desktop-javascript-api-specification/GetCallRecordingStatus|Next >]]</center>
 
 
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Latest revision as of 23:02, 9 September 2019

• 5.19 • 5.2 • 5.3 • 5.8

Complete Interaction with Disposition and Notes

Completes the current interaction and sets its disposition and notes to the specified values (i.e., combines the actions of the Set Notes, Set Disposition, and Complete Interaction methods).

Request

Syntax

completeInteractionWithDisp(dispositionCode, notes);

Parameters

Parameter Type Optional/Required Description Example
dispositionCode String Required The alphanumeric code of the desired disposition "12345"
notes String Optional The interaction notes "Could not resolve. Not enough information."


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