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These functions are available via a global object called ''window.bpspat.api''.
 
These functions are available via a global object called ''window.bpspat.api''.
  
−
For example:
+
=== Example ===
 +
window.bpspat.api.dialNumber("1234567");
  
−
''window.bpspat.api.dialNumber(“1234567”);''
+
== Object Creation ==
 +
The object is created when the script file is included in the web page loaded into the Agent Desktop application as follows:
  
 +
<script type="text/javascript" src="[agent-desktop-web-server]/libs/servicepatternapi-dev.js"></script>
  
−
The object is created when the script file is included in the web page loaded into the Agent Desktop application as follows:
+
or
  
−
''&lt;script type=&quot;text/javascript&quot; src=&quot;[agent-desktop-web-server]/app/libs/servicepatternapi-dev.js&quot;&gt;&lt;/script&gt;''
+
<script type="text/javascript" src="[agent-desktop-web-server]/agentdesktop/libs/servicepatternapi-dev.js"></script>
  
 +
=== Example ===
 +
<script type="text/javascript" src="https://barco.brightpattern.com/libs/servicepatternapi-dev.js"></script>
  
−
For example:
+
or
  
−
''&lt;script type=&quot;text/javascript&quot; src=&quot;''[http://barco.brightpattern.com/app/libs/servicepatternapi-dev.js ''https://barco.brightpattern.com/app/libs/servicepatternapi-dev.js'']''&quot;&gt;&lt;/script&gt;''
+
<script type="text/javascript" src="https://barco.brightpattern.com/agentdesktop/libs/servicepatternapi-dev.js"></script>
  
  
  
−
<center>[[desktop-javascript-api-specification/Audience|< Previous]]  |  [[desktop-javascript-api-specification/DialNumber|Next >]]</center>
 
 
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Revision as of 16:37, 17 September 2018

• 5.19 • 5.2 • 5.3 • 5.8

General Information

The API supports a number of desktop telephony functions, including call initiation, voice and screen recording, interaction completion, and the setting of interaction dispositions and notes.

These functions are available via a global object called window.bpspat.api.

Example

window.bpspat.api.dialNumber("1234567");

Object Creation

The object is created when the script file is included in the web page loaded into the Agent Desktop application as follows: 

<script type="text/javascript" src="[agent-desktop-web-server]/libs/servicepatternapi-dev.js"></script>

or 

<script type="text/javascript" src="[agent-desktop-web-server]/agentdesktop/libs/servicepatternapi-dev.js"></script>

Example

<script type="text/javascript" src="https://barco.brightpattern.com/libs/servicepatternapi-dev.js"></script>

or 

<script type="text/javascript" src="https://barco.brightpattern.com/agentdesktop/libs/servicepatternapi-dev.js"></script>


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