From Bright Pattern Documentation
| Line 14: | Line 14: | ||
| '''Type''' | | '''Type''' | ||
| '''Description''' | | '''Description''' | ||
| + | | '''Example''' | ||
|- | |- | ||
| phone_number | | phone_number | ||
| function | | function | ||
| − | | Destination phone number | + | | Destination phone number (prefix may be required) |
| + | | "14151234567" | ||
|} | |} | ||
Latest revision as of 21:19, 27 March 2019
dialNumber
Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.dialNumber(phone_number)
Parameters
| Parameter | Type | Description | Example |
| phone_number | function | Destination phone number (prefix may be required) | "14151234567" |
Response
Empty. In response to the request, the phone number is dialed.
To get a response, use getState to display agent state and interaction data.