From Bright Pattern Documentation
| Line 14: | Line 14: | ||
| '''Type''' | | '''Type''' | ||
| '''Description''' | | '''Description''' | ||
| + | | '''Example''' | ||
|- | |- | ||
| service name | | service name | ||
| function | | function | ||
| − | | Service name | + | | Service name |
| + | | "Customer Service" | ||
|} | |} | ||
Latest revision as of 21:20, 27 March 2019
selectService
Selects a configured service (e.g., voice, chat, etc.) by name.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.selectService(service name)
Parameters
| Parameter | Type | Description | Example |
| service name | function | Service name | "Customer Service" |
Response
Empty. In response to the request, the service to be used for interactions changes to the specified service name.