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<translate>
 
<translate>
 
= singleStepTransfer =
 
= singleStepTransfer =
Selects a configured service (e.g., voice, chat, etc.) by name.
+
Transfers an active call to a specified phone number.
  
 
See the Embedded Agent Desktop Specification's [[Embedded-agent-desktop-sdk-specification/UseCases/Transfer |  Use Cases]] section for ways to use this method.
 
See the Embedded Agent Desktop Specification's [[Embedded-agent-desktop-sdk-specification/UseCases/Transfer |  Use Cases]] section for ways to use this method.
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| '''Type'''
 
| '''Type'''
 
| '''Description'''
 
| '''Description'''
 +
| '''Example'''
 
|-
 
|-
 
| phone_number
 
| phone_number
 
| function
 
| function
| Phone number
+
| Destination phone number or user extension number
 +
| "1020"
 
|}
 
|}
  
 
== Response ==
 
== Response ==
Empty.
+
Empty. In response to the request, the phone call is transferred to the specified phone number.
 
 
In response to the request, the phone call is transferred to the specified phone number.
 
  
  

Latest revision as of 21:22, 27 March 2019

• 5.19 • 5.3 • 5.8

singleStepTransfer

Transfers an active call to a specified phone number.

See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.

Request

Syntax

window.bpspat.api.singleStepTransfer(phone_number)

Parameters

Parameter Type Description Example
phone_number function Destination phone number or user extension number "1020"

Response

Empty. In response to the request, the phone call is transferred to the specified phone number.



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