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=注記システム=
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= Notes System=
注記システムのコンポーネントはエージェントデスクトップアプリケーションの '''コール注記'''というフィールドの機能を重複する自由形式のテキストフィールドです。フォームには、このタイプのコンポーネントを1つだけ含めることができます。詳しい情報については、''エージェントガイド''の  [[agent-guide/HowtoEnterDispositionsandNotes|対話結果とコメントの入力方法]] をご覧ください。
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The Notes System component is a free-form text field that duplicates the function of the '''call notes''' field of the Agent Desktop application.
  
To add this component to your activity form, hold and drag the component from the component menu on the left, onto the blank form on the right.
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'''Note''': This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation [https://help3x.brightpattern.com/3.18:Form-builder-reference-guide/NotesSystem version 3.x].
 
 
'''Note''': This control is supported in version 5.x for forms created in the Form Builder application version 3.x.
 
  
  
 
[[File:Activity-Form-Notes-System.png|225px|Activity form notes system]]
 
[[File:Activity-Form-Notes-System.png|225px|Activity form notes system]]
 
 
== Settings ==
 
The following settings can be specified for the Notes System component.
 
 
=== Style ===
 
Select or define the [[form-builder-reference-guide/FormBuilderOverview|text style]] for text appearing in this field. Choose from the following options:
 
* << None >>
 
* Text
 
* Title
 
* Label
 
* Hyperlink
 
* Note
 
 
 
[[File:Activity-Form-Notes-Settings.png|400px|center|Activity form Notes System settings]]
 

Latest revision as of 03:08, 9 September 2021

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• 5.3 • 5.8

Notes System

The Notes System component is a free-form text field that duplicates the function of the call notes field of the Agent Desktop application.

Note: This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation version 3.x.


Activity form notes system

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