|
|
| Line 6: |
Line 6: |
| | Integration Steps | | Integration Steps |
| | *[[sfdc-integration-guide/Prerequisites | Prerequisites]] | | *[[sfdc-integration-guide/Prerequisites | Prerequisites]] |
| − | *[[sfdc-integration-guide/UploadingtheCallCenterDefinitionFile | Importing a Call Center Definition File]] | + | *[[Sfdc-integration-guide/Classic/Overview | Salesforce Classic]] |
| − | *[[sfdc-integration-guide/InstallingaManagedPackage | Installing a Managed Package]]
| + | *[[Sfdc-integration-guide/Lightning/Overview | Salesforce Lightning]] |
| − | *[[sfdc-integration-guide/ConfiguringCallCenterParameters | Configuring Call Center Parameters ]] | + | *[[Sfdc-integration-guide/Service/Overview | Salesforce Service]] |
| − | *[[sfdc-integration-guide/EnablingSingleSign-On | Enabling Single Sign-On]]
| + | Tutorials |
| − | *[[sfdc-integration-guide/EnablingAccesstoSFDCDatafromScenarios | Enabling SFDC Data Access from Scenarios]] | + | *[[Sfdc-integration-guide/Tutorials/Overview | Tutorials Overview]] |
| − | *[[sfdc-integration-guide/ImportingCallingListsandExportingCampaignResults | Importing Calling Lists and Exporting Campaign Results]]
| + | |
| − | *[[sfdc-integration-guide/CustomizingSFDCActivityObjects | Customizing SFDC Activity Objects]]
| + | |
| − | *[[sfdc-integration-guide/ConfiguringSFDCDataScreen-popforOutboundPreviewCampaigns | Configuring SFDC Data Screen Pop for Outbound Preview Campaigns]]
| |
| − | Frequently Asked Questions
| |
| − | *[[sfdc-integration-guide/SearchingforacontactusingtheSalesforce.comSearchblock | Searching for a Contact Using the Salesforce.com Search Block]] | |
| − | *[[sfdc-integration-guide/Locatingorcreatingthescreen-popURLsforanSFDCObject | Locating or Creating Screen Pop URLs for an SFDC Object]]
| |
| − | *[[sfdc-integration-guide/EnablingtheServiceConsole(orServiceCloud) | Enabling the Service Console or Service Cloud ]]
| |
| − | *[[sfdc-integration-guide/PausingandResumingRecordings | Pausing and Resuming Recordings]]
| |
| − | *[[sfdc-integration-guide/HowtoRemoveSFDCIntegration | How to Remove SFDC Integration]]
| |
| | </translate> | | </translate> |
