(Created page with "5.3:スーパーバイザーガイド/メトリックビューに関する一般情報")
(Created page with "= メトリックビューに関する一般情報= スーパーバイザーは、チームメンバー・supervisor-guide/ServiceMetri...")
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Revision as of 15:01, 21 July 2019
The Supervision section displays metrics for either one team or all teams at a time. If you have more than one team under your supervision, you can select the desired team. If you have the privilege "All assigned teams combined view," you can select the All Teams view in order to view metrics for agents from all your teams. Real-time metrics are updated every few seconds.