Bright Pattern Documentation
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From Bright Pattern Documentation
< latest:Agent-Desktop-2.0
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Contents

  • Agent Desktop 2.0
    • Overview
  • Overview
  • Logging in to Agent Desktop 2.0
  • Logging Out
    • Agents
  • Agent Guide
    • Supervisors
  • Supervisor Guide
    • Administrators
  • Configuration Profiles
    • Quality Management
  • OmniQM Guide
    • Campaign Operators
  • Campaign Operator Guide

Supervisor Guide

  • Supervisor Guide Overview
  • User Interface Overview
  • Customization of Metric Views
  • Supervisor Views of the Home Page
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