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Chat Widget Configuration Guide

Introduction

• Purpose
• Audience

General Information

• How to Access the Chat Widget Configuration Application
• User Interface Overview
• Working with Form Fields

Chat Widget Configuration Application

• Chat Widget Styling
• Chat Initiation via Contact Tabs
• Proactive Offer
• On-page Initiation Form
• In-Scenario and Manually-Sent Forms

Application Notes

• How to Use Amazon CloudFront to Speed up Chat Widget Loading