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Settings

The Settings page has several subsections that allow you to <1--create an email template to communicate porting requests with your tenants-->, choose carriers for your tenants, assign preferred countries to each carrier, and to run database reconciliation and update carrier routing.



General

General settings include "Enable Resporg notifications" with a checkbox and a dropdown labeled "Default for Resporg Carrier."

Clicking the checkbox for "Enable Resporg notifications" expands an email form that allows for you to create an email template to notify the tenant regarding porting requests. There is a checkbox at the bottom of the email template that, if checked, allows for the tenant notification of orders above a certain number threshold.



The "Default for Resporg" allows you to set up the target carrier for all tenants. Choosing "ExampleCarrier01" means that all the tenant's requests will have "ExampleCarrier01" as a target carrier in their Letter of Authorization (LOA).

Carriers


Columns

Name

The name of the carrier.

Type

Common and Bring Your Own Carrier (BYOC)

Tenants

The tenants that are using this carrier.

Phone Numbers

The number of phone numbers within that carrier.

Supported Countries

Which countries are supported by this carrier.

Preferred For

The carrier preferred for specific countries.

API

API for phone numbers purchasing exists with this carrier.

Edit Carrier

Choosing the Edit Carrier button allows you to edit the carrier information as needed. For additional information, visit the Tutorials page.

Add Carrier

The Add Carrier button is used to add a new carrier to your carrier list. For additional information, visit the Tutorials page.

Actions

This Carriers>> Actions dropdown includes two options for this page: Delete and Export CSV.


Carriers >> Actions dropdown

Delete deletes the carrier. A Delete Carrier warning message will appear if this option is chosen that reads:

""This carrier has phone numbers assigned to it. If you delete the carrier, the numbers may become lost. Reassign or delete assigned numbers.""


Export CSV will provide you with a downloaded spreadsheet of information on any selected carriers you choose from the list.

Preferred Carriers for Country

The Preferred Carriers for Country page allows you to select a carrier on the left menu and then choose which countries that carrier is preferred for in the right pane.

Once you have used the checkboxes to select the preferred countries for the carrier, click the "See Selected Countries " button. You can select all the countries for a specific carrier by clicking the "Select All " button and you can clear the selections by choosing the Clear All button. Click the "Save" button when you are done, otherwise your choices will not save.


Advanced

The Advanced tab of the Settings Menu allows you to run database reconciliation and update carrier routing.

Database Reconciliation

The Database Reconciliation sub-section reads:

"In Number Provisioning, some certain actions may not take effect immediately. In such cases, and only with clear understanding of the underlying mechanism, a user may manually run the database's reconciliation process. Do not do any actions until the process is finished."

Click the "Run Reconciliation" button.

Update Carrier Routing

The Update Carrier Routing sub-section reads:

"If a tenant has been moved from another cluster, it is necessary to update routing of inbound calls in the carrier network in order for them to be able to reach this cluster. For carriers who provide the API, Number Provisioning can do it in bulk, for all numbers at once. Please select a tenant and a carrier to perform the routing update:​​"

A pair of dropdowns are included: Select a Tenant and Select a Carrier.

Select one of each and click the "Run Routing Update" button.

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