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• 5.19 • 5.3 • 5.8


Contents

  • Agent Guide
    • Introduction
  • Welcome
  • What Is Agent Desktop?
  • User Interface OverviewGetting Started
  • SetupUsage
  • Working in Agent DesktopTutorials
  • TutorialsHelp
  • Troubleshooting

Help and Troubleshooting

  • Overview
  • Getting Help
  • List of Error Messages
  • Report a Call Quality Problem
  • Send Agent Desktop Application Logs to Your Administrator
  • Ways to Request Assistance
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