From Bright Pattern Documentation
< 5.19:Contact-center-administrator-guide | Custom(Redirected from 5.19:Contact-center-administrator-guide/AboutCustom)
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Custom Overview
Section Custom is where custom reporting field and custom survey fields are defined. These fields may be used in email surveys, in forms, in scenarios, and so forth.
Sections
The following is a list of sections found in the Contact Center Administrator application, section Custom.