From Bright Pattern Documentation
About Tutorials for Admins
Tutorials for Admins is a collection of articles that explain how to accomplish specific goals using Bright Pattern's Contact Center Administrator application. Step-by-step tutorials cover various topics related to configuration, integrations, setting up services, building scenarios, AI and bots, and much more.
The guide contains articles about the following topics:
- AI and Bots
- Remote Assist
- Service Configuration