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• 5.19

Add Your Own Numbers

Bright Pattern's Contact Center Number Provisioning application provides users with the option to add phone numbers via self-service. This can be done by uploading a .XLS or .CVS spreadsheet to the system that contains a list of numbers to add or by entering the full number manually, separating each individual phone number with a comma.

2022.03.08 NumProv Icons.AddYourOwnNumbersWIcon.01.png

2022.04.11 NP AddYourOwnNumbersOverview.png

When adding numbers that you already own, you can also choose numbers that are SMS or MMS capable via checkboxes.

2022.03.09 NumProv AddYourOwnNumbers SMSMSSCheck.png


This section includes a dropdown that allows you to choose the carrier that carries the phone numbers you are adding.

2022.03.09 NumProv AddYourOwnNumbers Carrier.02.png

For a tutorial on how to add your own phone numbers using the self-service features for this application, see Tutorials.

2022.03.09 NumProv AddYourOwnNumbers.Success.png
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