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From Bright Pattern Documentation
< 5.2:Faq
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• 5.19 • 5.2 • 5.3 • 5.8

Contents

  • Frequently Asked Questions
    • Introduction
  • About FAQAgent Desktop
  • After Call Work
  • Agent Desktop Helper Application
  • Not Ready
  • Outbound Calls
  • Queue
  • Rejecting Calls
  • Selecting Services
  • VoicemailContact Center Administrator
  • Blended Voice
  • Callback
  • Caller ID
  • Email
  • Email SMTP Settings
  • Exporting Recordings
  • Help Screens
  • Hold Music
  • Outbound Campaigns
  • Recordings
  • Scenarios
  • Services
  • Skills
  • Supervisors
  • Users
  • Virtual Queue ConfigurationReporting
  • Aux Codes
  • Customizing Reports
  • Dispositions
  • Interaction Records
  • Interpreting Reports
  • Metrics
  • Removing Users from Reports
  • Report Access
  • Report Execution Error
  • Reporting Database
  • Reviewing Scenario Steps
  • Scheduled Reports
  • Which Report to UseScenario Builder
  • Request Skill Block
  • Scenario Blocks
  • VariablesVideo Tutorials
  • Agent Desktop Voicemail Configuration

Agent Desktop Voicemail Configuration

In the Agent Desktop application, agents and supervisors can activate voicemail and save personal voicemail greetings. Follow along with Bright Pattern's Agent Desktop Voicemail Configuration video tutorial.



For more information, see the Bright Pattern Contact Center Agent Guide, section Configuring Your Voicemail.

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Category:
  • FAQ