From Bright Pattern Documentation
• 5.2 • 5.3
Contents
- Introduction
- 1 Purpose
- API Specification
- General Information
- Event Delivery
- API Instantiation and Initialization
- API Methods
- API Events
- API Properties
- Auxiliary Classes
Simplified Desktop .NET API Specification
Purpose
The Bright Pattern Contact Center Simplified Desktop .NET API Specification describes the methods and events of the Simplified Desktop .NET API, which provides access to a number of functions of the Bright Pattern Contact Center Agent Desktop application from .NET-based third-party applications.
For more information about the Agent Desktop application, see the Bright Pattern Contact Center Agent Guide.