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• 5.19 • 5.2 • 5.3 • 5.8

Prerequisites

Telegram integration requires that you have admin-level access to both Bright Pattern Contact Center and your organization’s Telegram official account.

Software Versions

For all types of integration described in this guide, the following is required:

  • Bright Pattern Contact Center version 5.0 or later is required.
  • A Telegram official account



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