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• 5.3 • 5.8

selectService

Selects a configured service (e.g., voice, chat, etc.) by name.

See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.

Request

Syntax

window.bpspat.api.selectService(service name)

Parameters

Parameter Type Description Example
service name function Service name "Customer Service"

Response

Empty. In response to the request, the service to be used for interactions changes to the specified service name.



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