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• 5.19 • 5.3 • 5.8


dialNumber

Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed.

Request

Syntax

window.bpspat.api.dialNumber(phone_number)

Parameters

Parameter Type Description
phone_number function Destination phone number

Response

Empty.

In response to the request, the phone number is dialed.

To get a response, use getState to display agent state and interaction data.

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