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= 概要 =
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= Integrations Overview =
このチュートリアルでは、コンタクトセンターのCRMおよびメッセンジャー統合アカウントを設定する方法について、手順を追って説明します。
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The tutorials in this section offer step-by-step instructions on how to configure integration accounts for your contact center. For more on integrations, see the ''Contact Center Administrator Guide'', section [[Contact-center-administrator-guide/IntegrationAccounts |  Integration Accounts]].
  
統合に関する詳しい情報は、 ''コンタクトセンター管理者ガイド''の [[Contact-center-administrator-guide/IntegrationAccounts | 統合アカウント]]をご覧ください。
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== Tutorials ==
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=== AWS S3 Recordings Storage ===
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*[[Tutorials-for-admins/Integrations/S3BucketConfiguration | How to Create and Configure an AWS S3 Bucket]]
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*[[Tutorials-for-admins/Integrations/AmazonAWSIntegrationAccount | How to Add Amazon AWS Integration Account in Bright Pattern]]
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*[[Tutorials-for-admins/Integrations/SetupS3StorageCallRecordings | Setting up AWS S3 Storage for Call Recordings]]
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*[[Tutorials-for-admins/Integrations/SetupS3StorageScreenRecordings | Setting up AWS S3 Storage for Screen Recordings]]
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*[[Tutorials-for-admins/Integrations/SetupS3StorageChatTranscripts | Setting up AWS S3 Storage for Chat Transcripts]]
  
== チュートリアル ==
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=== Integration Account Configuration ===
=== 統合アカウントの設定 ===
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*[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts |  How to Add an Integration Account]]
*[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts |  統合アカウントの追加方法]]
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* [[Tutorials-for-admins/Integrations/LogMeIn |  LogMeIn Integration Quick Start]]
  
 
=== Single Sign-On (SSO) Integration ===
 
=== Single Sign-On (SSO) Integration ===
 
*[[Tutorials-for-admins/Integrations/MicrosoftAzureAD |  How to Configure Microsoft Azure Active Directory SSO]]
 
*[[Tutorials-for-admins/Integrations/MicrosoftAzureAD |  How to Configure Microsoft Azure Active Directory SSO]]

Latest revision as of 03:22, 9 September 2021

• English
• 5.19 • 5.3 • 5.8

Integrations Overview

The tutorials in this section offer step-by-step instructions on how to configure integration accounts for your contact center. For more on integrations, see the Contact Center Administrator Guide, section Integration Accounts.

Tutorials

AWS S3 Recordings Storage

Integration Account Configuration

Single Sign-On (SSO) Integration