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− | = コール番号= | + | = Call Number= |
− | コール番号コンポーネントは、クリックすると、指定された番号へのコールを開始するボタンです。
| + | The Call Number component is a button which, when clicked, will initiate a call to the specified number. |
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− | このコンポーネントをアクティビティフォームに追加するには、コンポーネントを押したまま、左側のコンポーネントメニューから右側の空白のフォームにドラッグします。
| + | '''Note''': This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation [https://help3x.brightpattern.com/3.18:Form-builder-reference-guide/CallNumber version 3.x]. |
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− | '''ご注意''': このコントロールは、フォームビルダーアプリケーションバージョン3.xで作成されたフォーム(バージョン5.x)で使用できます。
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− | | + | [[File:Activity-Form-Call-Number.png|225px|Activity form Call Number component]] |
− | [[File:Activity-Form-Call-Number.png|225px|アクティビティフォームのコール番号コンポーネント]] | |
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− | == 設定 ==
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− | [[File:Call-Number-Properties-50.png|450px|thumbnail|center|コール番号コンポーネントの設定]]
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− | === Style ===
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− | Select or define the [[form-builder-reference-guide/FormBuilderOverview|text style]] for this element. Choose from the following options:
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− | * << None >>
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− | * Text
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− | * Title
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− | * Label
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− | * Hyperlink
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− | * Note
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− | Selecting the '''show as link''' checkbox will make the call number be displayed as a clickable link for direct calling.
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− | === Label text ===
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− | Enter text to be displayed on the button. Clicking '''$()''' will map the label text field with the selected variable in the ''$(varname)'' format. In this example, the label text field is mapped to the mobile phone variable, which creates label text ''$(Contact.phones[MOBILE].phone)''.
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− | === Number to call ===
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− | Enter the number to be called. This can be a static number or a scenario variable in the ''$(varname)'' format. Clicking '''$()''' will map the label text field with the selected variable in the ''$(varname)'' format.
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− | === Validation URL ===
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− | When the parameter is defined for the Disposition button, the URL is called when the Disposition button is clicked. If anything but "200 OK" is received, an error message is displayed: ''The call selected is not allowed''.
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Latest revision as of 21:50, 9 September 2021
Call Number
The Call Number component is a button which, when clicked, will initiate a call to the specified number.
Note: This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation version 3.x.

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