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= CRM Integrations =
 
= CRM Integrations =
FPO
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[[5.3:rightnow-integration-guide/Purpose|Oracle Service Cloud Integration Guide]]
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This guide shows you how to integrate Bright Pattern with Oracle Service Cloud to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call functions.
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<div class="panel-heading"><h4>Microsoft Dynamics 365</h4></div>
[[5.3:sfdc-integration-guide/Purpose|Salesforce.com Integration Guide]]
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This guide shows you how to integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call functions.
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Learn how to integrate Bright Pattern with Microsoft Dynamics 365 to use existing data and records for live chat, messaging, talk services, and analysis and reporting.
 
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<btn> 5.8:Microsoft-dynamics-365-integration-guide/Introduction/About | Read the Docs| btn-primary
[[5.3:service-now-integration-guide/Purpose|ServiceNow Integration Guide]]
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This guide shows you how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video.
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[[5.3:zendesk-integration-guide/Purpose|Zendesk Integration Guide]]
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This guide shows you how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting.
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<div class="panel-heading"><h4>Salesforce.com <i class="fab fa-salesforce" style="float:right; font-size: 25px;"></i></h4></div>
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Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call.
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<btn> 5.8:Sfdc-integration-guide/Purpose | Read the Docs | btn-primary
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<div class="panel-heading"><h4>ServiceNow <i class="fa fa-screwdriver" style="float:right; font-size: 25px;"></i></h4></div>
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<div class="panel-body">
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Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video.
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<btn> 5.8:Service-now-integration-guide/Purpose | Read the Docs | btn-primary
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<div class="panel-heading"><h4>Zendesk <i class="fa fa-ticket-alt" style="float:right; font-size: 25px;"></i></h4></div>
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<div class="panel-body">
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Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting.
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<btn> 5.8:Zendesk-integration-guide/Purpose | Read the Docs | btn-primary
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Latest revision as of 04:01, 29 May 2024

• 5.19 • 5.2 • 5.3 • 5.8


CRM Integrations


Microsoft Dynamics 365

Learn how to integrate Bright Pattern with Microsoft Dynamics 365 to use existing data and records for live chat, messaging, talk services, and analysis and reporting.

Salesforce.com

Integrate Bright Pattern with Salesforce.com (SFDC) applications to enable single sign-on, data-driven interaction routing, screen pop, activity history, and click-to-call.

ServiceNow

Learn how to integrate Bright Pattern with ServiceNow IT service management software to enable seamless customer conversations using voice, messaging, email, and video.

Zendesk

Learn how to integrate Bright Pattern with Zendesk to use existing Zendesk data and records in conjunction with live chat, messaging, talk services, and analysis and reporting.