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| − | <translate>
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| − | = Completing and Terminating an Interaction =
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| − | This method is used for completing and terminating interactions. There are four types of requests.
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| | | | |
| − | == Requests == | + | = setDisposition = |
| − | === Set Disposition ===
| + | Sets the disposition of the interaction. |
| − | Sets the disposition of the interaction | |
| | | | |
| − | ==== Syntax ==== | + | == Request == |
| | + | === Syntax === |
| | window.bpspat.api.setDisposition(item_id, disposition) | | window.bpspat.api.setDisposition(item_id, disposition) |
| | | | |
| − | ==== Parameters ====
| + | === Parameters === |
| | {|border="1" style="border-collapse:collapse" cellpadding="5" | | {|border="1" style="border-collapse:collapse" cellpadding="5" |
| | | '''Parameter''' | | | '''Parameter''' |
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| | |} | | |} |
| | | | |
| | + | == Response == |
| | + | Empty. |
| | | | |
| − | === Terminate Interaction ===
| + | In response to the request, the disposition to changed to the specified disposition. |
| − | Terminates the interaction.
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| − | | |
| − | ==== Syntax ====
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| − | window.bpspat.api.terminateInteraction(item_id)
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| − | | |
| − | ==== Parameters ====
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| − | {|border="1" style="border-collapse:collapse" cellpadding="5"
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| − | | '''Parameter'''
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| − | | '''Type'''
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| − | | '''Optional/Required'''
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| − | | '''Description'''
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| − | |-
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| − | | item_id
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| − | | string
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| − | | required
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| − | | Specifies the interaction ID of the interaction
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| − | |}
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| − | | |
| − | | |
| − | === Complete Interaction ===
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| − | Completes the interaction in after-call work.
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| − | | |
| − | ==== Syntax ====
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| − | window.bpspat.api.completeInteraction(item_id)
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| − | | |
| − | ==== Parameters ====
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| − | {|border="1" style="border-collapse:collapse" cellpadding="5"
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| − | | '''Parameter'''
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| − | | '''Type'''
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| − | | '''Optional/Required'''
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| − | | '''Description'''
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| − | |-
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| − | | item_id
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| − | | string
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| − | | required
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| − | | Specifies the interaction ID of the interaction
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| − | |}
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| − | | |
| − | | |
| − | === Complete Interaction with Disposition ===
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| − | Completes and dispositions the interaction.
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| − | | |
| − | ==== Syntax ====
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| − | window.bpspat.api.completeInteractionWithDisp(item_id, disposition, notes)
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| − | | |
| − | ==== Parameters ====
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| − | {|border="1" style="border-collapse:collapse" cellpadding="5"
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| − | | '''Parameter'''
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| − | | '''Type'''
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| − | | '''Optional/Required'''
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| − | | '''Description'''
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| − | |-
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| − | | item_id
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| − | | string
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| − | | required
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| − | | Specifies the interaction ID of the interaction
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| − | |-
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| − | | disposition
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| − | | string
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| − | | required
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| − | | Specifies the disposition to be set for the interaction
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| − | |-
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| − | | notes
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| − | | string
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| − | | optional
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| − | |Specifies notes to be added to the completed interaction
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| − | |}
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| − | | |
| − | | |
| − | | |
| − | </translate>
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Latest revision as of 04:02, 29 May 2024
setDisposition
Sets the disposition of the interaction.
Request
Syntax
window.bpspat.api.setDisposition(item_id, disposition)
Parameters
| Parameter
|
Type
|
Optional/Required
|
Description
|
| item_id
|
string
|
required
|
Specifies the interaction ID of the interaction
|
| disposition
|
string
|
required
|
Specifies the disposition to be set for the interaction
|
Response
Empty.
In response to the request, the disposition to changed to the specified disposition.
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