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| − | <translate>=Scenario Builder Reference Guide=
| + | =Scenario Builder Reference Guide= |
| | Introduction | | Introduction |
| − | *[[scenario-builder-reference-guide/Introduction | Introduction]] | + | *[[scenario-builder-reference-guide/About | About]] |
| − | *[[scenario-builder-reference-guide/Purpose | Purpose]]
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| − | *[[scenario-builder-reference-guide/Audience | Audience]]
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| − | About the Application
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| | *[[scenario-builder-reference-guide/ScenarioBuilderOverview | Scenario Builder Overview]] | | *[[scenario-builder-reference-guide/ScenarioBuilderOverview | Scenario Builder Overview]] |
| − | *[[scenario-builder-reference-guide/ScenarioBuilderBasics | Scenario Builder Basics]]
| + | Exercises |
| − | | + | *[[scenario-builder-reference-guide/Exercises/Overview | Scenario-Building Exercises]] |
| − | Scenario-Building Exercises
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| − | *[[scenario-builder-reference-guide/ScenarioExercises | Scenario Exercises]] | |
| − | *[[scenario-builder-reference-guide/AllScenarioExercises | All Scenario Exercises]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaBasicScenario | Create a Basic Scenario]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatPopsCaseorContactInformation | Pop Case or Contact Information]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatUsesBots | Chat Scenario That Uses Bots]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatBlocksSpecificIncomingPhoneNumbers | Block Specific Incoming Phone Numbers]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers | Distribute Surveys to a Percentage of Random Customers]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail | Route Callers to the Last Agent and Provide a Voicemail Option]]
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| − | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioSurvey | Voice Scenario Survey]]
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| − | *[[scenario-builder-reference-guide/ConversationalIVRScenario | Use Conversational IVR in a Scenario]]
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| − | *[[scenario-builder-reference-guide/ScenarioExample | Scenario Example]]
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| − | Downloadable Templates
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| − | *[[scenario-builder-reference-guide/AllScenarioTemplates | All Scenario Templates]]
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| | Scenario Blocks Definitions | | Scenario Blocks Definitions |
| − | *[[scenario-builder-reference-guide/ScenarioBlocks | Scenario Blocks]] | + | *[[scenario-builder-reference-guide/AboutScenarioBlocks | Scenario Blocks]] |
| | Reference | | Reference |
| − | *[[scenario-builder-reference-guide/VariablesandExpressions | Variables and Expressions]] | + | *[[Scenario-builder-reference-guide/Reference/Overview | Scenario Reference Material]] |
| − | *[[scenario-builder-reference-guide/VoicePromptsandSegments | Voice Prompts and Segments]]
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| − | Variables and Expressions
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| − | *[[scenario-builder-reference-guide/Variables | Variables]]
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| − | *[[scenario-builder-reference-guide/StringExpressions | String Expressions]]
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| − | *[[scenario-builder-reference-guide/IntegerExpressions | Integer Expressions]]
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| − | *[[scenario-builder-reference-guide/FloatingPointExpressions | Floating Point Expressions]]
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| − | *[[scenario-builder-reference-guide/Built-inFunctions | Built-in Functions]]
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| − | Voice Prompts and Segments
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| − | *[[scenario-builder-reference-guide/VoicePrompts | Voice Prompts ]]
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| − | *[[scenario-builder-reference-guide/VoiceSegmentTypes | Voice Segments ]]
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| − | </translate>
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