From Bright Pattern Documentation
imported>Tracy |
(Updated via BpDeleteTranslateTags script) |
||
| (One intermediate revision by one other user not shown) | |||
| Line 1: | Line 1: | ||
| − | + | = Classic Overview = | |
This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view. | This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view. | ||
| − | == Integration Configuration Steps == | + | == Integration Configuration Steps == |
#[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] | #[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] | ||
#[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] | #[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] | ||
| Line 9: | Line 9: | ||
#[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] | #[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] | ||
# [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop for Multiple-Matching Records]] | # [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop for Multiple-Matching Records]] | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
Latest revision as of 04:10, 29 May 2024
• 日本語
Classic Overview
This section of the Salesforce Integration Guide explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view.