From Bright Pattern Documentation
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The Bright Pattern Contact Center ''Mobile/Web API Specification'' describes the methods, responses, and events of the Mobile API. | The Bright Pattern Contact Center ''Mobile/Web API Specification'' describes the methods, responses, and events of the Mobile API. | ||
The Mobile API allows developers to integrate chat and voice interactions with mobile devices or third-party applications. This API can be used for development of rich contact applications, such as customer-facing mobile and web applications for advanced chat, voice, and video communications with Bright Pattern Contact Center-based contact centers. | The Mobile API allows developers to integrate chat and voice interactions with mobile devices or third-party applications. This API can be used for development of rich contact applications, such as customer-facing mobile and web applications for advanced chat, voice, and video communications with Bright Pattern Contact Center-based contact centers. | ||
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Latest revision as of 04:32, 29 May 2024
Purpose
The Bright Pattern Contact Center Mobile/Web API Specification describes the methods, responses, and events of the Mobile API.
The Mobile API allows developers to integrate chat and voice interactions with mobile devices or third-party applications. This API can be used for development of rich contact applications, such as customer-facing mobile and web applications for advanced chat, voice, and video communications with Bright Pattern Contact Center-based contact centers.