From Bright Pattern Documentation
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| − | <translate>=Salesforce.com Integration Guide=
| + | =Salesforce Integration Guide= |
| | Introduction | | Introduction |
| | *[[sfdc-integration-guide/Purpose | Purpose]] | | *[[sfdc-integration-guide/Purpose | Purpose]] |
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| | Integration Steps | | Integration Steps |
| | *[[sfdc-integration-guide/Prerequisites | Prerequisites]] | | *[[sfdc-integration-guide/Prerequisites | Prerequisites]] |
| − | *[[sfdc-integration-guide/UploadingtheCallCenterDefinitionFile | Importing a Call Center Definition File]] | + | *[[Sfdc-integration-guide/Classic/Overview | Salesforce Classic]] |
| − | *[[sfdc-integration-guide/InstallingaManagedPackage | Installing a Managed Package]]
| + | *[[Sfdc-integration-guide/Lightning/Overview | Salesforce Lightning]] |
| − | *[[sfdc-integration-guide/ConfiguringCallCenterParameters | Configuring Call Center Parameters ]] | + | *[[Sfdc-integration-guide/Service/Overview | Salesforce Service]] |
| − | *[[sfdc-integration-guide/EnablingSingleSign-On | Enabling Single Sign-On]]
| + | Tutorials |
| − | *[[sfdc-integration-guide/EnablingAccesstoSFDCDatafromScenarios | Enabling SFDC Data Access from Scenarios]] | + | *[[Sfdc-integration-guide/Tutorials/Overview | Tutorials Overview]] |
| − | *[[sfdc-integration-guide/ImportingCallingListsandExportingCampaignResults | Importing Calling Lists and Exporting Campaign Results]]
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| − | *[[sfdc-integration-guide/CustomizingSFDCActivityObjects | Customizing SFDC Activity Objects]]
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| − | *[[sfdc-integration-guide/ConfiguringSFDCDataScreen-popforOutboundPreviewCampaigns | Configuring SFDC Data Screen Pop for Outbound Preview Campaigns]]
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| − | Frequently Asked Questions
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| − | *[[sfdc-integration-guide/SearchingforacontactusingtheSalesforce.comSearchblock | Searching for a Contact Using the Salesforce.com Search Block]]
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| − | *[[sfdc-integration-guide/Locatingorcreatingthescreen-popURLsforanSFDCObject | Locating or Creating Screen Pop URLs for an SFDC Object]]
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| − | *[[sfdc-integration-guide/EnablingtheServiceConsole(orServiceCloud) | Enabling the Service Console or Service Cloud ]] | |
| − | *[[sfdc-integration-guide/PausingandResumingRecordings | Pausing and Resuming Recordings]]
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| − | *[[sfdc-integration-guide/HowtoRemoveSFDCIntegration | How to Remove SFDC Integration]]
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| − | </translate>
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Latest revision as of 03:24, 16 September 2024
Salesforce Integration Guide
Introduction
Integration Steps
Tutorials
