From Bright Pattern Documentation
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Revision as of 01:37, 25 January 2019
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API Reference
Agent Desktop
Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.
Lists
Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.
Mobile
Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.
Recordings
Download recording audio files along with their associated metadata.
SMS/MMS
Send and receive SMS/MMS messages, and track delivery status.
Statistics
Work with subscriptions, real-time statistics, dispositions, and more.