API Reference

Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.

Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.

Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.

Download recording audio files along with their associated metadata.

Send and receive SMS/MMS messages, and track delivery status.

Work with subscriptions, real-time statistics, dispositions, and more.

Transfer tenant configuration between various environments, create tenants from templates, and more.

Automate user provisioning with third-party systems.

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