From Bright Pattern Documentation
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| − | <div class="panel-heading"><h4>User | + | <div class="panel-heading"><h4>User APIs <i class="fa fa-check-circle" style="float:right; font-size: 24px;"></i></h4></div> |
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Automate user provisioning with third-party systems. | Automate user provisioning with third-party systems. | ||
Revision as of 18:07, 25 January 2019
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API Reference
Agent Desktop APIs
Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.
List APIs
Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.
Mobile APIs
Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.
Recording APIs
Download recording audio files along with their associated metadata.
SMS/MMS APIs
Send and receive SMS/MMS messages, and track delivery status.
Statistics APIs
Work with subscriptions, real-time statistics, dispositions, and more.