From Bright Pattern Documentation
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<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Agent Desktop APIs <i class="fa fa-wrench" style="float:right; font-size: | + | <div class="panel-heading"><h4>Agent Desktop APIs <i class="fa fa-wrench" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications. | Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications. | ||
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<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>List | + | <div class="panel-heading"><h4>List Management API <i class="fa fa-phone" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Manage the contents of outbound calling lists and Do Not Call lists via third-party applications. | Manage the contents of outbound calling lists and Do Not Call lists via third-party applications. | ||
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<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Mobile APIs <i class="fa fa-check-circle" style="float:right; font-size: | + | <div class="panel-heading"><h4>Mobile APIs <i class="fa fa-check-circle" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Develop customer-facing mobile/web apps for advanced chat, voice, and video communications. | Develop customer-facing mobile/web apps for advanced chat, voice, and video communications. | ||
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<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Recording | + | <div class="panel-heading"><h4>Recording API <i class="fa fa-plug" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Download recording audio files along with their associated metadata. | Download recording audio files along with their associated metadata. | ||
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<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>SMS/MMS | + | <div class="panel-heading"><h4>SMS/MMS API <i class="fa fa-filter" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Send and receive SMS/MMS messages, and track delivery status. | Send and receive SMS/MMS messages, and track delivery status. | ||
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<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>Statistics | + | <div class="panel-heading"><h4>Statistics API <i class="fa fa-code" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Work with subscriptions, real-time statistics, dispositions, and more. | Work with subscriptions, real-time statistics, dispositions, and more. | ||
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<div class="col-xs-12 col-md-6 col-lg-4"> | <div class="col-xs-12 col-md-6 col-lg-4"> | ||
<div class="panel panel-default"> | <div class="panel panel-default"> | ||
| − | <div class="panel-heading"><h4>User | + | <div class="panel-heading"><h4>User Management API <i class="fa fa-check-circle" style="float:right; font-size: 20px;"></i></h4></div> |
<div class="panel-body"> | <div class="panel-body"> | ||
Automate user provisioning with third-party systems. | Automate user provisioning with third-party systems. | ||
Revision as of 18:29, 25 January 2019
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API Reference
Agent Desktop APIs
Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.
List Management API
Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.
Mobile APIs
Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.
Recording API
Download recording audio files along with their associated metadata.
SMS/MMS API
Send and receive SMS/MMS messages, and track delivery status.
Statistics API
Work with subscriptions, real-time statistics, dispositions, and more.