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= API Reference =
 
= API Reference =
[[5.3:Api/GeneralInformation |  General Information]]
 
  
 
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Revision as of 18:32, 25 January 2019

• 5.19 • 5.2 • 5.3 • 5.8

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API Reference

Agent Desktop APIs

Access Agent Desktop functions using JavaScript; control agent states and handle calls from .NET-based applications.

List Management API

Manage the contents of outbound calling lists and Do Not Call lists via third-party applications.

Mobile APIs

Develop customer-facing mobile/web apps for advanced chat, voice, and video communications.

Recording API

Download recording audio files along with their associated metadata.

SMS/MMS API

Send and receive SMS/MMS messages, and track delivery status.

Statistics API

Work with subscriptions, real-time statistics, dispositions, and more.

User Management API

Automate user provisioning with third-party systems.




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