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| | <translate> | | <translate> |
| − | = Completing and Terminating an Interaction = | + | = setDisposition = |
| − | This method is used for completing and terminating interactions. There are four types of requests.
| + | Sets the disposition of the interaction. |
| | | | |
| − | == Requests == | + | == Request == |
| − | === Set Disposition ===
| + | === Syntax === |
| − | Sets the disposition of the interaction
| |
| − | | |
| − | ==== Syntax ====
| |
| | window.bpspat.api.setDisposition(item_id, disposition) | | window.bpspat.api.setDisposition(item_id, disposition) |
| | | | |
| − | ==== Parameters ====
| + | === Parameters === |
| | {|border="1" style="border-collapse:collapse" cellpadding="5" | | {|border="1" style="border-collapse:collapse" cellpadding="5" |
| | | '''Parameter''' | | | '''Parameter''' |
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| | |} | | |} |
| | | | |
| | + | == Response == |
| | + | Empty. |
| | | | |
| − | === Terminate Interaction ===
| + | In response to the request, the disposition to changed to the specified disposition. |
| − | Terminates the interaction.
| |
| − | | |
| − | ==== Syntax ====
| |
| − | window.bpspat.api.terminateInteraction(item_id)
| |
| − | | |
| − | ==== Parameters ====
| |
| − | {|border="1" style="border-collapse:collapse" cellpadding="5"
| |
| − | | '''Parameter'''
| |
| − | | '''Type'''
| |
| − | | '''Optional/Required'''
| |
| − | | '''Description'''
| |
| − | |-
| |
| − | | item_id
| |
| − | | string
| |
| − | | required
| |
| − | | Specifies the interaction ID of the interaction
| |
| − | |}
| |
| − | | |
| − | | |
| − | === Complete Interaction ===
| |
| − | Completes the interaction in after-call work.
| |
| − | | |
| − | ==== Syntax ====
| |
| − | window.bpspat.api.completeInteraction(item_id)
| |
| − | | |
| − | ==== Parameters ====
| |
| − | {|border="1" style="border-collapse:collapse" cellpadding="5"
| |
| − | | '''Parameter'''
| |
| − | | '''Type'''
| |
| − | | '''Optional/Required'''
| |
| − | | '''Description'''
| |
| − | |-
| |
| − | | item_id
| |
| − | | string
| |
| − | | required
| |
| − | | Specifies the interaction ID of the interaction
| |
| − | |}
| |
| − | | |
| − | | |
| − | === Complete Interaction with Disposition ===
| |
| − | Completes and dispositions the interaction.
| |
| − | | |
| − | ==== Syntax ====
| |
| − | window.bpspat.api.completeInteractionWithDisp(item_id, disposition, notes)
| |
| − | | |
| − | ==== Parameters ====
| |
| − | {|border="1" style="border-collapse:collapse" cellpadding="5"
| |
| − | | '''Parameter'''
| |
| − | | '''Type'''
| |
| − | | '''Optional/Required'''
| |
| − | | '''Description'''
| |
| − | |-
| |
| − | | item_id
| |
| − | | string
| |
| − | | required
| |
| − | | Specifies the interaction ID of the interaction
| |
| − | |-
| |
| − | | disposition
| |
| − | | string
| |
| − | | required
| |
| − | | Specifies the disposition to be set for the interaction
| |
| − | |-
| |
| − | | notes
| |
| − | | string
| |
| − | | optional
| |
| − | |Specifies notes to be added to the completed interaction
| |
| − | |}
| |
| | | | |
| | | | |
| | | | |
| | </translate> | | </translate> |
Revision as of 22:53, 12 February 2019
<translate>
setDisposition
Sets the disposition of the interaction.
Request
Syntax
window.bpspat.api.setDisposition(item_id, disposition)
Parameters
| Parameter
|
Type
|
Optional/Required
|
Description
|
| item_id
|
string
|
required
|
Specifies the interaction ID of the interaction
|
| disposition
|
string
|
required
|
Specifies the disposition to be set for the interaction
|
Response
Empty.
In response to the request, the disposition to changed to the specified disposition.
</translate>
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