From Bright Pattern Documentation
Line 25: | Line 25: | ||
*[[scenario-builder-reference-guide/AllScenarioTemplates | All Scenario Templates]] | *[[scenario-builder-reference-guide/AllScenarioTemplates | All Scenario Templates]] | ||
Scenario Blocks Definitions | Scenario Blocks Definitions | ||
− | *[[ | + | *[[Scenario-builder-reference-guide/ScenarioBlocks/Overview | Scenario Blocks]] |
Reference | Reference | ||
*[[scenario-builder-reference-guide/VariablesandExpressions | Variables and Expressions]] | *[[scenario-builder-reference-guide/VariablesandExpressions | Variables and Expressions]] |
Revision as of 19:35, 15 March 2019
<translate>=Scenario Builder Reference Guide= Introduction
About the Application
Scenario-Building Exercises
- Scenario Exercises
- All Scenario Exercises
- Create a Basic Scenario
- Pop Case or Contact Information
- Chat Scenario That Uses Bots
- Block Specific Incoming Phone Numbers
- Distribute Surveys to a Percentage of Random Customers
- Route Callers to the Last Agent and Provide a Voicemail Option
- Voice Scenario Survey
- Use Conversational IVR in a Scenario
- Scenario Example
Downloadable Templates
Scenario Blocks Definitions
Reference
Variables and Expressions
Voice Prompts and Segments
</translate>