From Bright Pattern Documentation
| Line 11: | Line 11: | ||
Scenario-Building Exercises | Scenario-Building Exercises | ||
| − | *[[scenario-builder-reference-guide/ | + | *[[scenario-builder-reference-guide/Exercises | Exercises]] |
*[[scenario-builder-reference-guide/AllScenarioExercises | All Scenario Exercises]] | *[[scenario-builder-reference-guide/AllScenarioExercises | All Scenario Exercises]] | ||
*[[scenario-builder-reference-guide/HowtoCreateaBasicScenario | Create a Basic Scenario]] | *[[scenario-builder-reference-guide/HowtoCreateaBasicScenario | Create a Basic Scenario]] | ||
Revision as of 19:37, 15 March 2019
<translate>=Scenario Builder Reference Guide= Introduction
About the Application
Scenario-Building Exercises
- Exercises
- All Scenario Exercises
- Create a Basic Scenario
- Pop Case or Contact Information
- Chat Scenario That Uses Bots
- Block Specific Incoming Phone Numbers
- Distribute Surveys to a Percentage of Random Customers
- Route Callers to the Last Agent and Provide a Voicemail Option
- Voice Scenario Survey
- Use Conversational IVR in a Scenario
- Scenario Example
Downloadable Templates
Scenario Blocks Definitions
Reference
Variables and Expressions
Voice Prompts and Segments
</translate>