From Bright Pattern Documentation
(Marked this version for translation) |
|||
| Line 1: | Line 1: | ||
| − | <translate>= Forwarding and Voicemail Operation= | + | <translate>= Forwarding and Voicemail Operation= <!--T:1--> |
| + | <!--T:2--> | ||
The following table specifies how the forwarding and voicemail functions will work with various [[agent-guide/SelectingaPhoneDevice|phone devices]] that the user can select at the time of login. | The following table specifies how the forwarding and voicemail functions will work with various [[agent-guide/SelectingaPhoneDevice|phone devices]] that the user can select at the time of login. | ||
| + | <!--T:3--> | ||
{|border="1" style="border-collapse:collapse" cellpadding="5" | {|border="1" style="border-collapse:collapse" cellpadding="5" | ||
!Phone device | !Phone device | ||
| Line 9: | Line 11: | ||
!Voicemail enabled | !Voicemail enabled | ||
| + | <!--T:4--> | ||
(with forwarding disabled) | (with forwarding disabled) | ||
|- | |- | ||
Revision as of 04:33, 25 June 2020
• 日本語
<translate>= Forwarding and Voicemail Operation=
The following table specifies how the forwarding and voicemail functions will work with various phone devices that the user can select at the time of login.
| Phone device | Forwarding enabled | Voicemail enabled
(with forwarding disabled) |
|---|---|---|
| Softphone | Forwarded by timeout | Sent to voicemail by timeout |
| Internal phone | Forwarded according to the hardphone forwarding settings; if the latter is not set, the call is disconnected by the general no answer timeout | Sent to voicemail by timeout |
| External phone | Forwarded by timeout | Sent to voicemail by timeout |
| Default phone | Forwarded according to the hardphone forwarding settings; if the latter is not set, the call is disconnected by the general no answer timeout | Sent to voicemail by timeout |
| Dial-in and keep line open (aka nailed connection) | Forwarded by timeout | Sent to voicemail by timeout |
| No phone | Forwarded immediately | Sent to voicemail immediately |
| Logged out | Forwarded immediately | Sent to voicemail immediately |
</translate>/prevnext/