From Bright Pattern Documentation
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# Enter your ''Order number'' for the porting order or the user who made the porting order. | # Enter your ''Order number'' for the porting order or the user who made the porting order. | ||
# If you suspect that your porting order is still pending, you can check in the ''Search'' box with the "state:Pending_Addition" search criteria and pressing enter. | # If you suspect that your porting order is still pending, you can check in the ''Search'' box with the "state:Pending_Addition" search criteria and pressing enter. | ||
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Latest revision as of 04:02, 29 May 2024
• 5.19
Checking Porting Progress
Bright Pattern Contact Center Number Provisioning application provides users with the option to create an order to request porting phone numbers between carriers. After requesting a port from one carrier to another, you may wish to check the progress of that porting order. Please note that porting requests are supported for United States numbers only.
Steps
- Go to the Orders
link on the left menu. - On the Orders page, click on the Type column.
- Scroll down the list until you see the type "Port Order".
Using the Search Filter
- Go to the Orders link on the left menu.
- On the Orders page, click on the Search box.
- Enter your Order number for the porting order or the user who made the porting order.
- If you suspect that your porting order is still pending, you can check in the Search box with the "state:Pending_Addition" search criteria and pressing enter.
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