From Bright Pattern Documentation
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Sets the [[agent-guide/HowtoEnterDispositionsandNotes|disposition]] for the current interaction by the [[contact-center-administrator-guide/DispositionsTab|name specified of the disposition]]. | Sets the [[agent-guide/HowtoEnterDispositionsandNotes|disposition]] for the current interaction by the [[contact-center-administrator-guide/DispositionsTab|name specified of the disposition]]. | ||
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| "Product sold" | | "Product sold" | ||
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Latest revision as of 04:13, 29 May 2024
Set Disposition By Name
Sets the disposition for the current interaction by the name specified of the disposition.
Request
Syntax
setDispositionByName(name);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| name | String | Required | The name of the desired disposition | "Product sold" |